Capability Statement

Pete's Plumbing

Capability Statement

Demonstrating Core Competencies and Service Offerings Since 1972


Pete’s Plumbing: Business Model & Overview


Pete’s Plumbing is a trusted leader in delivering innovative plumbing solutions tailored to the diverse needs of clients across various industries. Driven by a commitment to excellence, integrity, and customer satisfaction, we combine the expertise of seasoned professionals with cutting-edge technology to consistently achieve exceptional results.


Founded in June 1972 by Pete Hillis, the company began with a simple vision — to provide quick, reliable, and honest plumbing services that customers could trust. Pete believed in building lasting relationships, turning every first-time customer into a repeat client — or as he fondly called them, a “Re-Pete.”


Now, over 53 years later, Pete’s Plumbing remains a proud family-owned and operated business. We’ve served more than 30,000 customers, with an impressive 90% becoming loyal “Re-Petes.” We continue to operate under CSLB License #277178 — one of the lowest active license numbers in California, affirming our longstanding presence and credibility in the plumbing industry.


Core Capabilities


  • We uphold our trade as essential to society, providing opportunities to serve our communities and safeguard public health and safety.
  • We commit to continuous self-improvement, efficiency, and service expansion — believing that true success comes from serving others well.
  • We maintain the highest standards in advertising, pricing, sales, installation, and service — guided by honesty and transparency.
  • We support innovation in plumbing, heating, and gas systems, utilizing the latest technology and adhering to industry standards.
  • We contribute to the growth and betterment of our trade, giving back to the industry that sustains us.
  • We advocate for forward-thinking efforts that improve sanitation, standardization, and the advancement of our field.
  • We conduct business in a way that inspires ethical, professional excellence across the industry.
  • We strictly follow all federal, state, and local codes — including building, safety, energy, water conservation, fire, and housing standards.
  • We advocate for water and energy conservation by installing safe, modern, and efficient systems that help build a sustainable future.


Differentiators


  • Over 53 years of proven plumbing expertise and hands-on industry experience.
  • Strong track record of on-time, within-scope project completion.
  • Skilled coordination with city officials, management companies, private clients, and trade professionals.
  • Use of advanced technology and innovative techniques to enhance service quality.
  • Personalized service with flexible scheduling for a wide range of client needs.
  • Commitment to continuous improvement and exceptional customer satisfaction.
  • Provide on-the-job training programs for local residents seeking meaningful employment.
  • Offer competitive benefits and incentives to attract and retain top talent, reducing turnover.


Past Performance


Since 1972, Pete’s Plumbing has proudly served a diverse range of clients — from non-profit organizations and homeowners to income property owners, homeowners’ associations (HOAs), and small local businesses.


We specialize in projects involving existing homes and buildings, focusing on maintenance, upgrades, and repairs. We do not take on new construction or industrial projects, allowing us to stay focused on providing exceptional service to our residential and light commercial customers.

Our Code of Ethics

At Pete's Plumbing, we are bound to a code of ethics established by the National Association of Plumbing, Heating, and Cooling Contractors. Our technicians are proud that the work they do protects the health and safety of the general public. Everyone at Pete's Plumbing is trained in the concept of “Re-Pete” customers, with quality work as our foundation.


  • To consider our trade worthy as affording us distinct opportunities to serve society.
  • To improve ourselves, increase our efficiency and enlarge our service, and by so doing attest our faith in the fundamental principles of life, that we profit most who serve best.
  • To realize that we are business persons and ambitious to succeed; but that we are first ethical persons, and wish no success that is not founded on the highest justice and morality.
  • To maintain the highest ethical standards of advertising, pricing, selling, installation and service guided by the principles of honesty and integrity.
  • To promote the latest technological advances in the design, types, and methods of installation of plumbing, heating, cooling systems; using equipment and materials complying with the standards recognized by this industry.
  • To enter enthusiastically into the association work to give as well as take and do our part in elevating the industry.
  • To support all progressive moves that are being carried out along the lines of trade extension, standardization, and sanitation.
  • To conduct our affairs that others in our business will find it wise, profitable and conducive to happiness to emulate our example.
  • To follow and execute our work in conformity with federal, state, county and city building, safety, energy and water conservation, fire and housing codes, and refusing to be a party to any action that violates these regulations.
  • To promote conservation of water and energy to the public we serve through improved, adequate, safe, modern installation of energy-efficient equipment.

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  • Can I increase the water pressure in my bathroom faucet?

    To improve your bathroom faucet's water pressure, first verify that the emergency shutoff valve under the sink is fully open. Examine rubber washers and seals for wear, as these can affect pressure. Also, consider the possibility of calcium and lime buildup, which may reduce water flow over time. Regular maintenance of these components can help maintain optimal water pressure in your bathroom faucet.

  • Can I replace my two-handled faucet with a single-handle faucet?

    In most cases, yes. Plumbing industry standards typically ensure consistent faucet dimensions and sink openings. However, it's advisable to measure your sink opening before purchasing new fixtures to account for any potential exceptions to these standard sizes.

  • How can I prevent clogged drains?

    To prevent clogged drains, avoid pouring fats or cooking oils down the kitchen sink, as these can solidify in cold pipes and cause blockages. Install strainers in all tub and shower drains to catch hair and soap residue, and clean these strainers regularly to maintain effective drainage.

  • What causes my kitchen sink and washing machine drains to clog?

    Kitchen and laundry drains often share connections in many homes. Clogs typically result from a combination of laundry lint and accumulated grease from soap and food particles. This mixture can form a nearly solid substance, obstructing proper drainage. While using filters and strainers offers some prevention, periodic drain snaking is necessary for optimal maintenance.

  • Should I close and open the main water supply shutoff valve periodically?

    It is recommended to periodically operate the main water supply shutoff valve. This practice ensures the valve remains functional and doesn't seize in the open position, which is crucial during water emergencies. Apply this same periodic check to shutoff valves for sinks, tubs, and toilets to maintain their operability.

  • Why do I hear a vibrating noise in my pipes?

    Vibrations in plumbing supply lines are common occurrences. A loose washer in a faucet or valve can cause rattling or knocking sounds. If the noise occurs during rapid faucet operation, it often indicates loose pipes, which can be resolved by securing and anchoring them properly. For persistent noise issues, consider adding air chambers at the end of long pipe runs, though this typically requires professional plumbing assistance.

  • What can I do about a sewer line blockage?

    Sewer line blockages are frequently caused by tree root intrusion. Once roots obstruct the line, options become limited. Engaging a professional plumber to snake the line for maximum clearance is recommended. Following this, copper sulfide products can be used to eliminate remaining vegetation. Be aware that in many cases, sewer line replacement may ultimately be necessary.

  • Are caustic liquid drain openers (like Drano or Liquid Plumber) harmful to pipes?

    Caustic liquid drain openers are generally safe for minor clogs, but should not be used on completely blocked drains. The caustic ingredients may become trapped in pipes, potentially causing significant damage. If you're unable to clear the drain manually, it's best to consult a professional. Additionally, avoid using these products in drains with garbage disposals.

  • Why doesn't my old water heater work as well as it used to?

    Reduced performance in older water heaters is often due to sediment accumulation in the tank. Over time, water heaters collect sediment and lime deposits. Without regular removal, these deposits create an insulating layer between the burner and the water, significantly decreasing the heater's efficiency. Regular maintenance and periodic inspections by a professional can help maintain optimal performance and identify potential issues early.